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The Microsoft Certified Professional Program

Cover
LOC Page
About This Book
Chapter and Appendix Overview
Getting Started
The Microsoft Certified Professional Program
Technical Support
Chapter 1 -- The Microsoft Windows 2000 Platform
Lesson 1: Overview of the Windows 2000 Platform
Lesson 2: Windows 2000 Professional
Lesson 3: Windows 2000 Server
Lesson 4: Windows 2000 Advanced Server and Windows 2000 Datacenter Server
Review
Chapter 2 -- Installing Windows 2000
Lesson 1: Preparing to Install
Lesson 2: Installing Windows 2000 from a CD-ROM
Lesson 3: Installing Windows 2000 over the Network
Lesson 4: Troubleshooting Windows 2000 Setup
Review
Chapter 3 -- Configuring the DNS Service
Lesson 1: Understanding DNS
Lesson 2: Resolving Names
Lesson 3: Installing the DNS Service
Lesson 4: Configuring the DNS Service
Lesson 5: Configuring a DNS Client
Lesson 6: Troubleshooting the DNS Service
Review
Chapter 4 -- Implementing Active Directory Directory Services
Lesson 1: Introduction to Active Directory Directory Services
Lesson 2: Active Directory Structure and Site Replication
Lesson 3: Active Directory Concepts
Lesson 4: Introduction to Planning
Lesson 5: Installing Active Directory Directory Services
Lesson 6: Configuring Active Directory Replication
Review
Chapter 5 -- Administering Active Directory Directory Services
Lesson 1: Creating Organizational Units
Lesson 2: Creating User and Computer Accounts
Lesson 3: Managing Groups
Lesson 4: Controlling Access to Active Directory Objects
Review
Chapter 6 -- Managing Desktop Environments with Group Policy
Lesson 1: Understanding Group Policy
Lesson 2: Applying Group Policy
Lesson 3: Configuring Group Policy
Review
Chapter 7 -- Managing Software by Using Group Policy
Lesson 1: Introducing the Software Installation and Maintenance Technology
Lesson 2: Deploying Software
Lesson 3: Upgrading Software
Lesson 4: Managing Software
Review
Chapter 8 -- Managing File Resources
Lesson 1: Sharing and Publishing File Resources
Lesson 2: Administering Shared Folders by Using Dfs
Lesson 3: Using NTFS Special Access Permissions
Lesson 4: Managing Disk Quotas on NTFS Volumes
Lesson 5: Increasing Security with EFS
Lesson 6: Using Disk Defragmenter
Review
Chapter 9 -- Configuring Remote Access
Lesson 1: Understanding the New Authentication Protocols in Windows 2000
Lesson 2: Configuring Inbound Connections
Lesson 3: Configuring Outbound Connections
Lesson 4: Examining Remote Access Policies
Lesson 5: Creating a Remote Access Policy
Review
Chapter 10 -- Supporting DHCP and WINS
Lesson 1: New DHCP Functionality
Lesson 2: New WINS Functionality
Review
Chapter 11 -- Managing Disks
Lesson 1: Introduction to Disk Management
Lesson 2: Common Disk Management Tasks
Review
Chapter 12 -- Implementing Disaster Protection
Lesson 1: Using Fault-Tolerant Volumes
Lesson 2: Using Advanced Startup Options
Lesson 3: Using the Recovery Console
Lesson 4: Using the Backup Utility
Lesson 5: Performing an Emergency Repair
Review
Chapter 13 -- Upgrading a Network to Windows 2000
Lesson 1: Planning a Network Upgrade
Lesson 2: Establishing the Root Domain
Lesson 3: Upgrading Domain Controllers and Member Servers
Lesson 4: Upgrading Client Operating Systems
Review
Chapter 14 -- Using Remote Installation Services
Lesson 1: Performing Remote Installations
Lesson 2: Creating Distribution Servers
Review
Appendix A -- Questions and Answers
Appendix B -- Creating Setup Disks
About This Electronic Book
About Microsoft Press


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The Microsoft Certified Professional Program

The Microsoft Certified Professional (MCP) program provides the best method to prove your command of current Microsoft products and technologies. Microsoft, an industry leader in certification, is on the forefront of testing methodology. Our exams and corresponding certifications are developed to validate your mastery of critical competencies as you design and develop, or implement and support, solutions with Microsoft products and technologies. Computer professionals who become Microsoft certified are recognized as experts and are sought after industry-wide.

The Microsoft Certified Professional program offers six certifications, based on specific areas of technical expertise:

  • Microsoft Certified Professional (MCP). Demonstrated in-depth knowledge of at least one Microsoft operating system. Candidates may pass additional Microsoft certification exams to further qualify their skills with Microsoft BackOffice products, development tools, or desktop programs.
  • Microsoft Certified Professional + Internet. MCPs with a specialty in the Internet are qualified to plan security, install and configure server products, manage server resources, extend servers to run CGI scripts or ISAPI scripts, monitor and analyze performance, and troubleshoot problems.
  • Microsoft Certified Systems Engineer (MCSE). Qualified to effectively plan, implement, maintain, and support information systems in a wide range of computing environments with Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT, and the Microsoft BackOffice integrated family of server software.
  • Microsoft Certified Systems Engineer + Internet (MCSE + Internet). MCSEs with an advanced qualification to enhance, deploy, and manage sophisticated intranet and Internet solutions that include a browser, proxy server, host servers, database, and messaging and commerce components. In addition, an MCSE+Internet-certified professional is able to manage and analyze Web sites.
  • Microsoft Certified Solution Developer (MCSD). Qualified to design and develop custom business solutions with Microsoft development tools, technologies, and platforms, including Microsoft Office and Microsoft BackOffice.
  • Microsoft Certified Trainer (MCT). Instructionally and technically qualified to deliver Microsoft Official Curriculum through a Microsoft Authorized Technical Education Center (ATEC).

Microsoft Certification Benefits

Microsoft certification, one of the most comprehensive certification programs available for assessing and maintaining software-related skills, is a valuable measure of an individual's knowledge and expertise. Microsoft certification is awarded to individuals who have successfully demonstrated their ability to perform specific tasks and implement solutions with Microsoft products. Not only does this provide an objective measure for employers to consider, it also provides guidance for what an individual should know to be proficient. And as with any skills-assessment and benchmarking measure, certification brings a variety of benefits to the individual and to employers and organizations.

Microsoft Certification Benefits for Individuals

As a Microsoft Certified Professional, you receive many benefits:

  • Industry recognition of your knowledge and proficiency with Microsoft products and technologies
  • Access to technical and product information directly from Microsoft through a secured area of the MCP Web site
  • Logos to enable you to identify your Microsoft Certified Professional status to colleagues or clients
  • Invitations to Microsoft conferences, technical training sessions, and special events
  • A Microsoft Certified Professional certificate
  • Subscription to Microsoft Certified Professional Magazine (North America only), a career and professional development magazine

Additional benefits, depending on your certification and geography, include the following:

  • A complimentary one-year subscription to the Microsoft TechNet Technical Information Network, providing valuable information on monthly CD-ROMs.
  • A one-year subscription to the Microsoft Beta Evaluation program. This benefit provides you with up to 12 free monthly CD-ROMs containing beta software (English only) for many of Microsoft's newest software products.

Microsoft Certification Benefits for Employers and Organizations

Through certification, computer professionals can maximize the return on investment in Microsoft technology. Research shows that Microsoft certification provides organizations with the following:

  • Excellent return on training and certification investments by providing a standard method of determining training needs and measuring results
  • Increased customer satisfaction and decreased support costs through improved service, increased productivity, and greater technical self-sufficiency
  • Reliable benchmark for hiring, promoting, and career planning
  • Recognition and rewards for productive employees by validating their expertise
  • Retraining options for existing employees so they can work effectively with new technologies
  • Assurance of quality when outsourcing computer services

To learn more about how certification can help your company, see the following backgrounders, white papers, and case studies available on the Internet at

http://www.microsoft.com/mcp/mktg/bus_bene.htm:

  • Financial Benefits to Supporters of Microsoft Professional Certification, IDC white paper (1998wpidc.doc 1,608 KB)
  • Prudential Case Study (prudentl.exe 70 KB self-extracting file)
  • The Microsoft Certified Professional Program Corporate Backgrounder (mcpback.exe 50 KB)
  • A white paper (mcsdwp.doc 158 KB) that evaluates the Microsoft Certified Solution Developer certification
  • A white paper, MCSE Criterion Validity Study White Paper, Oct. 1998 (SysEngrCert.doc 342 KB), that evaluates the Microsoft Certified Systems Engineer certification
  • Jackson Hole High School Case Study (jhhs.doc 180 KB)
  • Lyondel Case Study (lyondel.doc 21 KB)
  • Stellcom Case Study (stellcom.doc 132 KB)

Requirements for Becoming a Microsoft Certified Professional

The certification requirements differ for each certification and are specific to the products and job functions addressed by the certification.

To become a Microsoft Certified Professional, you must pass rigorous certification exams that provide a valid and reliable measure of technical proficiency and expertise. These exams are designed to test your expertise and ability to perform a role or task with a product, and are developed with the input of professionals in the industry. Questions in the exams reflect how Microsoft products are used in actual organizations, giving them "real-world" relevance.

Microsoft Certified Product Specialists are required to pass one operating system exam. Candidates may pass additional Microsoft certification exams to further qualify their skills with Microsoft BackOffice products, development tools, or desktop applications.

Microsoft Certified Professional + Internet specialists are required to pass the prescribed Microsoft Windows NT Server 4.0, TCP/IP, and Microsoft Internet Information System exam series.

Microsoft Certified Systems Engineers are required to pass a series of core Microsoft Windows operating system and networking exams, and BackOffice technology elective exams.

Microsoft Certified Solution Developers are required to pass two core Microsoft Windows operating system technology exams and two BackOffice technology elective exams.

Microsoft Certified Trainers are required to meet instructional and technical requirements specific to each Microsoft Official Curriculum course they are certified to deliver. In the United States and Canada, call Microsoft at (800) 636-7544 for more information on becoming a Microsoft Certified Trainer. Outside the United States and Canada, contact your local Microsoft subsidiary.

Technical Training for Computer Professionals

Technical training is available in a variety of ways, with instructor-led classes, online instruction, or self-paced training available at thousands of locations worldwide.

Self-Paced Training

For motivated learners who are ready for the challenge, self-paced instruction is the most flexible, cost-effective way to increase your knowledge and skills.

A full line of self-paced print and computer-based training materials is available direct from the source—Microsoft Press. Microsoft Official Curriculum course-ware kits from Microsoft Press are designed for advanced computer system professionals and are available from Microsoft Press and the Microsoft Developer Division. Self-paced training kits from Microsoft Press feature print-based instructional materials, along with CD-ROM-based product software, multimedia presentations, lab exercises, and practice files. The Mastering Series provides in-depth, interactive training on CD-ROM for experienced developers. They're both great ways to prepare for Microsoft Certified Professional (MCP) exams.

Online Training

For a more flexible alternative to instructor-led classes, turn to online instruction. It's as near as the Internet and it's ready whenever you are. Learn at your own pace and on your own schedule in a virtual classroom, often with easy access to an online instructor. Without ever leaving your desk, you can gain the expertise you need. Online instruction covers a variety of Microsoft products and technologies. It includes options ranging from Microsoft Official Curriculum to choices available nowhere else. It's training on demand, with access to learning resources 24 hours a day.

Online training is available through Microsoft Authorized Technical Education Centers.

Authorized Technical Education Centers

Authorized Technical Education Centers (ATECs) are the best source for instructor-led training that can help you prepare to become a Microsoft Certified Professional. The Microsoft ATEC program is a worldwide network of qualified technical training organizations that provide authorized delivery of Microsoft Official Curriculum courses by Microsoft Certified Trainers to computer professionals.

For a listing of ATEC locations in the United States and Canada, call the Microsoft fax service at (800) 727-3351. Outside the United States and Canada, call the fax service at (206) 635-2233.